Dahlia Tuber Shop – Frequently Asked Questions
How do you care for your dahlias and prevent disease?
We go to great lengths to ensure our plants are disease and pest free by using organic and natural methods. While we do not test for viruses we do regularly cull and remove plants that have signs of disease.
If my dahlia tubers do not grow or are the wrong variety will I be eligible for a refund?
Yes, please see our terms and conditions. We go to great lengths to ensure our tubers are labeled correctly and have a good system in place to ensure we do not ship the wrong tuber. In the unlikely event we do we will gladly refund your purchase. In the event that the tuber failed to produce due to poor planting conditions we will not provide a refund. Our planting guidelines must be followed. Pictures must be provided in either case.
I just bought tubers from your shop. When should I expect to receive them?
When purchasing your tuber you can either specify an April or May ship date.
Do you ship internationally or to Hawaii and Alaska?
Unfortunately, we only ship within the continental United States and do not ship to Hawaii, Alaska, or internationally.
How will your dahlia tubers be shipped?
Orders are shipped through the USPS via First Class or Priority Mail.
Can I cancel my order from your dahlia tuber shop?
Yes, you cancel your order up to two-weeks prior to your ship date, but order cancels are subject to a 15% restocking fee.
Do you have a guide on planting and caring for the dahlia tubers I purchased from your shop?
Can I edit or combine my order with another once it has been placed online?
No, we cannot edit or combine orders from our online store. If you wish to make changes it is possible to cancel your order and attempt to replace it with another, but there is no guarantee that the item will be in stock online once you cancel.
An item disappeared from my cart while I was checking out. Can you edit my order and add that item?
Due to how the online shop functions and how inventory is managed it is possible the item you were ordering went out of stock while you were checking out. We cannot change your order or add the item as it is likely out of stock.
Can I order over the phone or through e-mail?
Unfortunately, we are only able to process orders through our online store.
Do you offer wholesale dahlia tubers?
Unfortunately, at this time we only sell our dahlia tubers retail.